Anti-Spam Policy

EssentiaMail maintains a strict Anti-Spam Policy. We actively encourage our clients to use opt in data, or data purchased from a reputable data supplier.

All EssentiaMail emails include an unsubscribe link. This is a one click simple unsubscribe where a contact is removed from a contact list instantly.

EssentiaMail ensure that any new data provided or acquired by a client is processed against their previous data for duplicates and unsubscribed contacts.

When a client leaves EssentiaMail we ensure that they are notified of all unsubscribed contacts in their data.

Anti-Spam Policy

(1) What is spam?

In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.

We have a zero-tolerance spam policy.

(2) Credit

This policy is based on an SEQ Legal template. Other SEQ Legal templates include intellectual property rights contracts.

(3) Automated spam filtering

Our messaging systems automatically scan all incoming email [and other] messages, and filter-out messages that appear to be spam.

(4) Problems with spam filtering

No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by our systems.

If you believe this has happened to a message you have sent, please advise the message recipient by another means.

You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.

(5) User spam

We provide a facility that enables users to send [email messages / private messages] to others. Users must not use this facility to send unsolicited, bulk or indiscriminate messages, whether or not for a commercial purposes. Full terms and conditions concerning the use of the facility are set out in [document].

(6) Receipt of unwanted messages from us

In the unlikely event that you receive any message from us or sent using our systems that may be considered to be spam, please contact us using the details below and the matter will be investigated.

(7) EssentiaMail does not advertise the domains or, with the use of unsolicited messages.

(8) Changes to this anti-spam policy

We may amend this anti-spam policy at any time by publishing a new version on this website.

(9) Contact us

Should you have any questions about this anti-spam policy, please contact us using the details set out below: